For your peace of mind, SingComm also provides Maintenance Services. We have a team of well-trained engineers and service technicians, who will ensure that your equipments are kept at its tip-top condition.
Our maintenance service plans range from 12-monthly to 36-monthly, with options of either a comprehensive or non-comprehensive service plan.
Comprehensive Maintenance Service Plan (Parts Inclusive)
þ Inclusive of original parts replacement
þ On-site servicing
þ Helpdesk hotline
þ Remote diagnostic check
þ On-site maintenance
þ Piriority in fault response time
þ Typical response time for major faults within 4 working hours, and for minor faults within 8 working hours
þ Unlimited breakdown calls
þ Well trained and qualified service staff
þ Special discount for replacement of damaged items caused by lightning strike
þ Privileged discount on purchase and/or upgrade of new telephone system
þ 24/7 hotline support available, with technicians on standby